Hotel Viennese

“When I booked the place, I didn't expect anything special because I knew the price was one of the lowest on the market at the time. When we arrived, we walked to the hotel's original address, and from there, the receptionist took us to the Viennese Hotel. We were pleasantly surprised by the amenities: there was a small shelf for hanging clothes, a table, a refrigerator, TV, air conditioner and a private bathroom with a few toiletries. There were enough electrical outlets, and there was also a spare blanket. The room was bright, with windows facing the courtyard, but that didn't matter to us. The hotel and our room were also very warm, which pleased us. The place is on the second floor, there is an elevator, but it is small and old, and we did not use it because it was easier for us to go up on foot. When we returned home one day, we met the cleaning guy, and he was quite friendly and offered to clean our room because he hadn't finished his work yet. Towels were changed every day and the bed was made. The location is really amazing, like 30m from the station Termini. However, this particular hotel needs a deep cleaning and a attention to detail, such as changing the bedspread or removing small stains from the walls. We had no other complaints. It's also possible that the lack of staff at the reception desk will be a problem for some, but the guy at the reception during our check-in told us to call him if there were any problems, and we didn't have to call in the end.”